Introduction and who we are
www.molecatching.com is one of four online retail businesses which are operated by Christopher Lloyd Owen of Warren Stables, West Acre, King’s Lynn PE32 1UG, UK – and which are collectively called the Jester Group.
Telephone 44+ 7702 958215
The information we collect
We may collect personal identification and information from Users when they visit our site, register on the Site, place an order, fill out a form, subscribe to a newsletter and in connection with other activities, services, features or resources we make available on the Site. Users may be asked for, as appropriate, name, billing and delivery addresses, mailing address, and telephone numbers. We also collect payment method (ie which type of card is used for a payment), but full card details are behind the encryption of our payment providers, and not visible to molecatching.com
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Our Site uses “cookies” to enhance Users’ experience.
A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our Site, for example to allow a User to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content, and to make the Site experience more efficient and faster.
The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.
To fully disable cookies on our website, you will need to change the settings in your website browser. Full instructions for all browsers can be found here. Please note that by so doing, some functions of this Site will not then be available.
How we use collected information
We collect information about Users to process orders, manage accounts and to email them about products and services we think may be of interest.
We work with carefully selected third parties who are responsible for delivering certain functions on our behalf. These include companies that run our website (eg WordPress), process payments (eg Stripe), and deliver emails (eg MailChimp). When personal data is shared with these providers they are required to keep it safe and not keep it for any longer than they need in order to perform their responsibilities.
We never share your personal information with any organisation or individual for marketing purposes.
How information is protected
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Users’ access to information and its correction
Users have the right to request a copy of the information that we hold about them.
A User can ensure that personal information is accurate and up to date, and we will correct or remove information that a User advises is inaccurate.