Deliveries & Returns

Deliveries

Royal Mail

We aim to pack and despatch all orders within 48 hours, and very often the same day.

We send everything by Royal Mail parcel, and you can choose first class or second class in the UK. Overseas orders go by International Standard (not signed for).

EXCEPT

myHermes

Full-length Probes, Kits and Spades.

UK orders for these go by myHermes.

Overseas order for Probes and Kits have the two-piece probe and are sent by Royal Mail parcel. Sadly, we cannot accept orders for our Molecatcher’s spade from outside the UK, because there is no cost-efficent way of sending it.

AND

Computer

Videos and the Manual, which are on the website, and we email you the link and password for these.

Returns

Please contact us before sending items to us  – it can be easier all round.

Molecatching, Warren Stables, West Acre, King’s Lynn PE32 1UG